Job ID: 0000H5HN Description Wealth and Personal Banking (WPB) Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs. We are currently seeking an experienced professional to join our team. In this role, you will: A branch based customer facing role primarily focused on generating revenue by meeting customer needs to personal banking and Advance customer segment, may provide service where required. Providing consistently excellent customer experience and encouraging customers to use additional channels where appropriate to ensure delivery of the proposition. Undertakes all product sales except material risk products (where regulation permits) using EDRAS based sales process to discover customer needs. Providing referrals to both Wealth Sales and Branch Specialists based on customer needs. Listed below are the outcomes performed by this role that directly align with key business goals. All performance should be in support of achieving these outcomes:

1. Engage and Discover Customer Needs on Branch Entry
2. Acquire New to Bank customer
3. Deepen Relationships with Customers
4. Deliver Service Excellence
5. Promote digital/CCSS solution to release teller/PRS's service burden
6. Support the Branch
7. Complete simple retail sales
8. Protect the Bank - through vigilance against fraud, Knowing your customer, adhering to regulations/policies and minimising operational risk

Deliver fair outcomes for our customers and ensure both own and employee conduct maintains the orderly and transparent operation of financial markets. As the largest international bank in the Greater Bay Area, HSBC is committed to playing the role of a "super contact", connecting the Greater Bay Area with the international market, and helping the Greater Bay Area's financial industry continue to develop with high quality HSBC has been a market leader in Hong Kong and the Pearl River Delta with over 150 years of strong strength. With a comprehensive service network covering the Greater Bay Area cities, we are committed to helping customers grasp business opportunities in and outside the region. Through diversified wealth management solutions, pioneering electronic service channels, and professional consulting teams, HSBC provides suitable products and service to meet the increasing wealth management needs of customers and capture new opportunities in the Greater Bay Area in the future. Qualifications To be successful in the role, you should meet the following requirements: 1. Strong interpersonal and empathy skills with strong decision making and ability to deliver 2. Minimum of two years working in financial services industry 3. Previous experience in Retail/Premier sales preferred 4. Understanding of core products, Premier proposition, and familiar with retail and wealth product processes 5. Understanding of relationship management systems (RM Platform etc.) 6. Solid knowledge of appropriate branch operational procedures 7. Money Laundering Awareness Certificate held 8. Knowledge of relevant regulatory governance in market 9. Good knowledge of HSBC and personal banking 10. Team player with collaborative skills 11. Knowledge of local and Group compliance regulations 12. Able to deliver the client experience and needs-based solutions through effective communication, influencing, and sales skills You’ll achieve more when you join HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank (China) Company Limited

职位福利：年底双薪、绩效奖金、带薪年假、补充医疗保险、五险一金、节日福利