Responsibilities:
1.Collect and analyze requirements of stakeholders for business process redesign.
2.Design future mode of process, procedure and practice (clearly defining roles and responsibilities, manual and automated activities).
3.Coordinate & mobilize stakeholders (users, IT, vendor teams, etc.) and manage change.
4.Track and report on progress of implementation.
5.Identify any implementation issues and resolve or escalate these.
6.Monitor and evaluate business process performance.
7.Develop and deliver training on business process management.
8.Audit systems and assess their outcomes
Requirement:
1.10 years of work experience in business analyst within telecommunications preferably at a lead telecom operator or with a reputable management consulting firm.
2.Bachelor's degree preferred, in either IT, Engineering or Business Administration or similar.
3.Good understanding of industry trends and developments.
4.Knowledge in Agile Project Management Model and Software Development Life Cycle (SDLC) would be advantage
5.Understanding of IT architecture and BSS / OSS systems
6.Familiar with IT system development cycle, project and change management.
7.Fluent in Cantonese and English and also preferably in Mandarin.
工作地点：深圳市南山区科苑南路高新技术产业园R3A栋