Main Responsibility：
1. Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.
2. Troubleshoot, investigate, resolve and develop innovative solutions to more complex technical problems that arise during start-up.
3. Research, evaluate, and recommend new products or equipment's upgrades that will meet customer needs.
4. Monitor and resolve recurring more complex problems to ensure ongoing customer satisfaction.
5. Establish and maintain ongoing positive relationships with customers to develop secure and develop their future business.
6. Monitor and resolve recurring problems to ensure ongoing customer satisfaction.
7. Train customers on the features of the equipment they have purchased.
Requirement:
1. Bachelor's degree or equivalent in mining equipment or machinery.
2. Mining industry working experience, familiar with Sandvik equipment is preferred.
3. English in reading and writing.
4. Adapt to long-term domestic and overseas business trips.
工作职责：
1. 为客户提供售前和/或售后技术支持，包括产品、设备和系统的调试、安装、测试和维护。
2. 对启动过程中出现的更复杂的技术问题进行故障排除、调查、解决和开发创新的解决方案。
3. 研究，评估和推荐新产品或设备的升级，以满足客户的需求。
4. 监控和解决反复出现的复杂的问题，以确保持续的客户满意度。
5. 与客户建立并保持持续的积极关系，以发展他们未来的业务。
6. 监控和解决反复出现的问题，以确保持续的客户满意度。
7. 培训客户所购买设备的特性。
职位要求:
1. 矿山设备或机械类本科及同等学历。
2. 有采矿业工作经验，熟悉山特维克设备者优先。
3. 良好的英语读写能力。
4. 适应长期的国内外出差。