岗位职责:

1. Job Purpose
工作目标

- To assist as directed in the presentation and service of food and to maintain close liaisons with the Food & Beverage service team to provide the highest standards of food and service to our guests.
- 协助做好食品的展示和服务，并与餐饮服务团队保持密切联系，为客人提供最高标准的食品和服务。
- Establish and maintain strong communication links with the F&B team and with other departments across the hotel and resort.
- 与餐饮团队和酒店及度假村其他部门建立并保持良好的沟通联系。
- Inspire excellent food production delivery and presentation at all times, using recipes and menu cards where appropriate.
- 在任何时候，使用食谱和菜单卡，鼓励优秀的食品生产交付和展示。
- To liaise with Kitchen team members to check on a daily basis the business and menu requirements for guests.
- 与厨房团队成员联系，每天检查客人的业务和菜单要求。
- To maintain high standards of health and safety, hygiene, fire and food safety as instructed by the Merlin Entertainments Group and local Environmental Health.
- 按照默林娱乐集团和当地环境卫生部门的要求，保持高标准的健康和安全、卫生、消防和食品安全。

2. Business Impacts/Results
业务影响/结果

- Take a pro-active approach in stock take procedures.
- 盘点过程中采取积极主动的方法。
- To ensure the safe keeping of all Kitchen equipment.
- 确保所有厨房设备的安全保管。
- Supports the Chef de Parties to maintain strict control and monitoring of wastage, portions and stock rotation.
- 协助厨师主管严格控制和监控浪费部分和库存周转
- To ensure opening and closing procedures and cleaning schedules are maintained as per the kitchen Standards of Performance manual.
- 确保按照厨房工作标准手册的要求执行开关程序和清洁计划。

3. Creativity
创造力

- Relate to the dynamic nature of the hotel industry and understand that from time to time you may be required to assist in wider LEGOLAND Shanghai Resort events or occasions.
- 了解酒店行业的动态性质，并了解您可能不时需要协助更广泛的上海乐高乐园度假区活动或场合
- Share your ideas and experience to improve the efficient running of the Kitchen areas and F&B department whilst maximising delivery standards and cleanliness.
- 分享您的想法和经验，以提高厨房区域和餐饮部门的效率，同时最大限度地提高交付标准和清洁度。
- Develop an interactive and unique style of food service that is tailored to each guest and their individual requirements.
- 根据每位客人的需求，为客人提供互动的、独特的餐饮服务。

4. Communication
沟通

- Work closely with the Chef de Parties to ensure the smooth running of the Kitchen areas within the hotel and provide regular operational updates.
- 与厨师主管密切合作，确保酒店厨房区域的顺利运行，并定期提供操作更新。
- Maintain excellent lines of communication with both members of staff and guests.
- 与员工和客人保持良好的沟通。

5. Decision Making & Autonomy
决策与自主

- Ensure full compliance of SOP’s within the Kitchen and take appropriate action where necessary.
- 确保在厨房内完全遵守SOP，并在必要时采取适当的措施。
- Ensure all commodities are ordered, received, checked and stored correctly as per SOP’s.
- 确保所有商品的订购，接收，检查和储存都按照SOP正确进行。
- Work alongside the kitchen team work to minimum and maximum stock levels to minimise wastage and maximise storage.
- 与厨房团队一起工作，达到最低和最高库存水平，以尽量减少浪费，最大限度地提高存储空间。


6. Applied Knowledge & Specialist Skills
应用知识和专业技能

- Have an awareness of our guests needs and wants to eliminate complaints and exceed expectations.
- 了解客人的需求，希望消除客人的抱怨并超越客人的期望。
- Be a role model for the Merlin Way.
- 成为默林之道的榜样。

7. Making Resources
制造资源

- To ensure all cleaning materials and equipment within the kitchen are used in conjunction with manufacturers’ specifications and as instructed in the SOP’s.
- 确保厨房内所有清洁材料和设备的使用符合制造商的规范和SOP的要求。
- To comply with all Hotel and Company rules as outlined in handbooks and to be aware of Company Disciplinary and Grievance procedures.
- 遵守酒店和公司手册中列出的所有规定，并了解公司纪律和申诉程序。
- To ensure all accidents or near accidents caused by hazards are reported to the Duty Manager or the Health and Safety Manager.
- 确保所有由危险引起的事故或临近事故报告给值班经理或健康安全经理。
- To ensure all kitchen, including knives, are used correctly with care and attention and report to a senior member any defective equipment.
- 确保所有厨房用具，包括刀具，都被小心谨慎地正确使用，并向高级管理人员报告任何有缺陷的设备。

8. Complexity & Problem Solving
复杂性和解决问题的能力

- Take an active interest in monitoring and reviewing guest feedback to identify areas for improvement and maintain excellent levels of guest satisfaction.
- 积极关注客人的反馈，找出需要改进的地方，保持客人满意的水平。
- Overcome any operational issues to ensure that the delivery of service is not jeopardised.
- 克服任何运作上的问题，确保服务不受影响。

9. Health & Safety
健康与安全

Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake, and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.
根据集团政策（HS001）和法律，员工应对自己以及同事和顾客（如适用）的安全负责。特别是员工必须确保他们从事的所有工作活动都依照安全的工作程序。员工不得使用未经培训过的任何工具和设备。如果意外发生时，员工必须确保及时和直属上级汇报，并且在合适的情况下积极协助任何的调查。

- Requires progressive years of professional-level experience in kitchens, with demonstrable experience as an COOK (or equivalent role/job experience).
要求在厨房有多年专业水平的工作经验，有厨师的工作经验。或同等职位或工作经验）。
- Minimum 3years of work experience in China and be familiar with local diet preference
3年以上在中国境内工作的经验，并熟悉本地饮食喜好
- Knowledge on food and beverage systems preferred with stock taking ability. Industry experience in a theme park, hotel or resort preferred.
熟悉餐饮系统及盘点系统者优先。有主题公园、酒店或度假区工作经验者优先。
- A culinary degree or bachelor's in business, food service management (or equivalent education and experience) is required.
要求有烹饪相关学位或商业、餐饮服务管理学士学位。或同等教育经历和经验）。
- Must be willing to work flexible hours, including evenings and weekends to support Resort operations.
必须接受灵活工作时间，包括晚上和周末，以支持度假区的运营。

Commuting Methods通勤方式

1. 高铁：上海虹桥站至金山北站（20分钟）+金山北站至办公室（5分钟）车程；

2. 班车：

-浦东线：自龙阳路地铁站出发，途径秀沿路地铁站后抵达。

-金山朱泾线：自金龙新街塘园路出发，覆盖朱泾镇大部分小区后抵达。

-金山石化线：自金山百联出发，途径金山万达后抵达。

About Us了解我们

更多福利、员工活动等信息，敬请关注:【上海乐高乐园度假区招聘】。