职位详情
英语客服专员 Customer support
8千-1万
青岛创锐兴软件科技有限公司
青岛
3-5年
本科
12-19
工作地址

青岛市城阳区

职位描述
  • Provide timely and effective support to overseas customers.

  • Address urgent issues and routine questions promptly.

  • Communicate with customers via phone, email, and chat.

  • Collaborate with other team members to resolve complex issues.

  • Complete the relevant work assigned by the leader。

  • Requirements:

     English proficiency.Fluent in spoken English can be used as a working language.


    Ÿ Previous experience living or working abroad is preferred.


    Ÿ Background in computer science is preferred.


    Ÿ Strong problem-solving skills and detail-oriented.


    Ÿ Possesses strong communication skills
    and a spirit of teamwork, capable of effectively communicating and
    collaborating with clients and teams.


    Ÿ Demonstrates strong learning abilities
    and self-motivation, continuously striving to enhance technical proficiency and professional skills.

    Work Schedule:


    Ÿ 8-hour shifts


    Ÿ Work Hours: Monday to Sunday, 09:00-18:00


    Ÿ Collection of shift preferences two weeks in advance, schedule published one week in advance


    Five days of work with two days off, and eight days off per month
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