Responsible for the medical needs of the expatriate patient population in partnership with the core teams and key care providers.

-Establish good relationships and communicate effectively with patients, providing professional advice on patients' medical needs.

-Coordinate and provide care that is safe, timely, effective and patient-centered

-Develop effective working relations and collaborate with the medical team within the organization throughout the entire case management process

-Facilitate multiple care aspects (case coordination, information sharing, etc)

-Responsible for the clinic's English translation, including but not limited to translation during medical visits, translation of medical documents, promotional materials

-Collect patient’s feedback, follow up and make suggestions for service improvement to maximize patient’s satisfaction

-Support the marketing department in promoting activities, including but not limited to embassies, chambers of commerce, international schools and other special channels

-Responsible for data management of defined patient population: collecting and analyzing patient’s data as required by core team reviews

职位要求：

Skills:

-Effective communication skills in English and Chinese

-Ability to work with staff from all levels of the organization

-Ability to exercise initiative, problem solving and decision making

-Outgoing but diplomatic personality

-Evidence based, patient centered philosophy of care

-Excellent computer skills (Word/Excel/PowerPoint) including being competent in handling and analyzing patient data