• Plan and execute sales visits (in-person or virtually) to both existing and prospective customers, including telesales activities
• Enter all relevant data in CRM
• Ensure complete and current client information (potential, tradelanes, decision makers, record communication, etc.)
• Manage opportunity pipeline (actual data and stages, right size)
• Review the portfolio sales performance and prepares for sales meetings, weekly debriefs and sales reviews
• Provide feedback on potential process improvements
• Keep up to date with local market trends
• Negotiate contracts, pricing, and terms with customers
• Identification of new business potential and customers according to the defined Air Freight Field Sales strategy
• Creation of yearly sales planning for own customer portfolio
• Develops customers via cross selling
• Support marketing campaigns by visiting target customers
• Coordination with customer service, e.g. on quotations and booking follow-ups
4 Skills Required
• Fluent in written and spoken English and Mandarin
• Strong communication skills
• Knowledge of International Trade and relevant Laws, Regulations, Process and Procedures
5 Experience and Qualifications
• University graduated or above
• Minimum 2 years FS experience in foreign freight forwarding company
6 Core Competences
• Customer and sales oriented.
• Team work
• Analytical ability
• Independent
7 Working Relationships
• Internal: Sales, Procurement and Operation, Pricing Team and overseas offices
• External: Customers