Location: Wuxi
Reporting to: Executive – Operation, Land Transport
2 General Description
• Handles daily operation from order receiving, track & trace, till POD signed
• Coordination with Customer, Carrier, End Receiver and relevant internal colleagues
• Daily / Weekly / Monthly Reporting as required
• Billing and payment collection
• Trouble shooting and Emergency Response
• KPI Reporting and analysis
• Assists to Manage and develop carriers to ensure service and quality
• Attendance of review meeting with both customers and carriers
3 Specific Accountabilities
• A bachelor degree in logistics/SCM, operations management, engineering, business management or similar preferred
4 Skills Required
• Good MS office in Word, Excel, and Powerpoint
• Good command of Chinese and English
• Team spirit, and good execution capability and negotiation skill
5 Experience and Qualifications
• At least 5 year hands on experience on transportation operation or related
• Fair understanding of laws and regulations, China transportation infrastructure and China transportation market
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