Key Responsibilities 主要工作职责

- Execute existing installation maintenance, repair and call back to meet maintenance requirements;

执行在用梯服务（包括保养、修理、回召处理等），达到公司管理要求；

- Improve working efficiency and reduce labor cost;

持续提高劳动生产率，减少劳动成本；

- Study and improve technical skills actively to meet Schindler business development needs;

主动学习，努力提升自我带位技能，迎合公司的业务发展需求；

- Gather customers’ needs and requests, provide active solutions and improve customer satisfaction;

收集和反馈客户的需求和期望，并积极响应，提高客户满意度；

- Record and fill in Service Report, keep the report completely as Schindler required;

记录和填写服务情况报告，保存完整，满足公司要求；

- Assist to apply and collect due amount to reduce AR;

帮助申请与收回到期款项, 减少客户欠款；

Qualification and Experience 资历与经验

(Based on the job responsibilities, define the position requirement of qualification and experience

根据岗位职责，确定胜任该职位必要的具体资历与经验，确定胜任该职位所需的具体资历与经验)

Critical Ability, Skill and Knowledge 关键能力、技能和知识

(By referring Schindler Competency, identify necessary ability, skill and knowledge

参考迅达素质，确定必要的关键能力、技能和知识)

Education Background 教育背景

(Identify necessary education degree or related certificate 确定必要的学历要求和所需的相关证书)

Work Experience工作经验

(Identify the necessary work experience 确定必要的相关工作经验)