Job Responsibilities
岗位职责
Under the leadership of the IT Manager in the Information Technology Services Office, the Computer Room Supervisor is responsible for the management and operational maintenance of the computer rooms and campus network of City University of Hong Kong (Dongguan), ensuring the normal operation of the school's server systems and network. Applicants should possess solid theoretical knowledge in computer science and proficient practical skills, especially in the management of large and medium-sized campus networks, server virtualization, Windows Server operating systems, Linux operating systems, and operations of network security devices.
1.Responsible for the management and supervision of the daily operations of the computer room, ensuring the stability and reliability of all IT infrastructure and services.
2.Manage local server virtualization resources, monitor system performance, to ensure system stability and reliability.
3.Plan and configure the campus wired and wireless network, campus network functional areas, VLANs, user roles, security groups, access control, and access rules.
4.Install and configure infrastructure operation and maintenance monitoring systems, promptly control network performance and service quality, diagnose and solve network failures, ensuring high availability, security, and performance of the network.
5.Write and maintain campus network technical documentation, including network topology diagrams, configuration files, operational manuals, processes, and policies.
6.Quickly respond and effectively resolve urgent technical issues and faults, minimizing impact on teaching and research.
7.Manage the procurement, installation, maintenance, and upgrade of the computer room and network-related hardware and software.
8.Plan and implement the upgrade and expansion plans for the computer room and network, to support the continuous growth of the school's technology and operation needs.
9.Formulate and execute computer room and network security strategies and measures, including firewalls, intrusion detection systems, network security vulnerabilities, device access authentication and authorization, bastion hosts, log auditing, etc., to ensure the security and privacy of data.
10.Timely complete other tasks arranged by the department leader.
在IT服务处IT经理的带领下，机房主管负责香港城市大学（东莞）的机房与校园网络管理运维，确保学校的服务器系统与网络正常运行。申请者应具备比较扎实的计算机理论知识和熟练的实操技能，特别是大中型园区网络、服务器虚拟化、Windows Server操作系统、Linux操作系统、网络安全设备的运维。
1.负责管理和监督机房的日常运作，确保所有IT设施和服务的稳定性和可靠性。
2.管理本地服务器虚拟化资源，监测系统性能，以保障系统的稳定性和可靠性。
3.规划配置校园有线和无线网络、校园网功能区域、VLAN、用户角色、安全组、准入控制及访问规则。
4.安装配置基础设施运维监控系统，及时掌控网络性能和服务质量，诊断并解决网络故障，确保网络的高可用性、安全性和性能。
5.撰写并维护校园网络技术文档，包括网络拓扑图、配置文件、操作手册、流程和策略等。
6.快速响应并有效解决紧急技术问题和故障，最小化对教学和研究的影响。
7.管理机房和网络相关软硬件的采购、安装、维护和升级。
8.规划和实施机房和网络的升级和扩展计划，以支持学校不断增长的技术和运营需求。
9.制定和执行机房和网络安全策略和措施，包括防火墙、入侵检测系统、网络安全漏洞、设备接入认证与授权、堡垒机、日志审计等，确保数据的安全和隐私。
10.及时完成部门领导安排的其他工作。