岗位职责:

Scope of Job:
The Accounts Receivable Specialist is responsible for monitoring and managing accounts and billing, and following up with any customer with outstanding payments. This role will also assist with maintaining proper documentation and reconciling accounts receivable records.

Main Responsibilities

• Issuing invoices and billing statements to clients and following up on these documents.
• Keeping track of all payments and ensuring they are correctly applied to customer accounts.
• Negotiate payment schedules with customers and vendors.
• Monitor account status, Identifying delinquent accounts and insufficient payments.
• Communicating with customers regarding their outstanding balances and payment deadlines.
• Collaborating with the market, F&B, retail, hotel and call center departments to resolve billing disputes.
• Preparing reports on accounts receivable status.
• Implementing and maintaining internal controls to ensure compliance with Merlin’s finance policies and accounting principles.
• Processing refunds and write-offs.
• Assist in financial planning through cash forecasting.
• Assist with month-end closing activities related to account receivables.

Health & Safety
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake, and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.

Job Requirements

1. Education

- Bachelor’s Degree: Preferably in accounting or a related field.

2. Experience & Knowledge

- 1-2 years in collections and credit.
- Proficiency in Microsoft Excel.
- Prior experience in an accounts receivable position.

3. Personal Attributes

- Composure, patience, and confidence in handling difficult situations.
- Self-starter with multitasking abilities.
- Familiarity with various accounting software platforms.