岗位职责:

Job Title: Officer (ARS)
Department: Department of Academic Registry Services (ARS), HKUST(GZ)
Job ID:

Job Posting Details

Formally established in June 2022, the Hong Kong University of Science and Technology (Guangzhou)(HKUST(GZ)) is a cooperatively-run university between the Chinese mainland and the Hong Kong Special Administrative Region. HKUST(GZ) has obtained approval from the Ministry of Education (MoE) and become the first legally-independent educational institution co-established by the Mainland and Hong Kong since the announcement and implementation of the “Outline Development Plan for the Guangdong-Hong Kong-Macao Greater Bay Area” and the “Overall Plan for Deepening Globally Oriented Comprehensive Co-operation amongst Guangdong, Hong Kong and Macao in Nansha of Guangzhou”. With a spirit of pioneering innovation, HKUST(GZ) charts new territories in cross-disciplinary education and explores new frontiers in pedagogies, aiming to serve as a role model of the mainland-Hong Kong integrated educational development and become a world-famous high-level university, endeavoring to nurture future-oriented, high-level and innovative talents.

In response to the increasingly complex challenges faced by the rapidly changing world, HKUST(GZ) adopts a brand-new and cross-disciplinary academic structure featuring “Hub” and “Thrust” to substitute the conventional one characterized by “school” and “department”, facilitating cross-disciplinary integration while vigorously developing emerging and frontier disciplines. This is a groundbreaking move in the higher education community across the globe.

HKUST(GZ) comprises four Hubs, namely Function Hub, Information Hub, Systems Hub, Society Hub and 16 thrusts. The admission of undergraduate students begins in 2023, with the first batch of programs covering artificial intelligence, data science and big data technology and smart manufacturing engineering.

HKUST(GZ) is located at No.1 Duxue Road, Qingsheng Hub Cluster, Nansha District, Guangzhou. The campus covers an area of about 1,669 mu (111.3 hectares) and is divided into two construction phases. The first phase covers an area of about 716 mu (47.7 hectares) with a floorage of about 636,000 square meters (63.6 hectares), which had been officially put into use in September 2022. The design of the campus blends natural scenery with architecture, with key cutting-edge technologies for energy conservation and environmental protection adopted during the design and construction process, in a bid to establish the campus as a new benchmark of green, smart and sustainable development.

Duties
The Department of Academic Registry Services (ARS) is looking for a well-qualified candidate to provide administrative support to the Course/Exam Team and Graduation Team respectively within the ARS department. The appointee, who is responsible for the day-to-day administrative functions in the office, should comprehend the basic operation of academic registry services including the related policies and regulations, have a high degree of self-initiative and independence of action. He/she should also have the ability to achieve results without explicit guidance, work efficiently under pressure or during tight schedule and handle system data in an accurate manner.

Role for the Course/Exam Team:（Recruitment number：2）

This role will involve assisting with the coordination and management of academic courses, exams, and related processes, ensuring accuracy and compliance with university policies and procedures.

1. Assist in the curriculum information management on student information system (SIS).
2. Assist in the class and examination scheduling, room assignments, examination arrangements.
3. Support and coordinate the class enrollment, ensuring accurate and timely communication with students and faculty.
4. Assist in grade reporting processes.
5. Produce student transcripts.
6. Generate data and reports using SIS and other campus systems.
7. Provide services on general inquiries regarding academic policies, procedures, and requirements etc. from students, faculty and staff, and the general public.
8. Adhere to confidentiality and data protection: Ensuring the confidentiality and security of student records and complying with relevant data protection regulations.
9. Perform any other duties and responsibilities as assigned.

Role for the Graduation Team:（Recruitment number：1）

This role will involve assisting with the coordination and management of graduation check process and related activities, ensuring a memorable and seamless experience for graduating students.

1. Assist in processing applications for credit transfer and/or deviation from curriculum.
2. Assist in graduation checking and degree verification.
3. Produce official records of study for potential graduates.
4. Provide supports to graduation ceremonies.
5. Generate data and reports using SIS and other campus systems.
6. Provide services on general inquiries regarding academic policies, procedures, and requirements etc. from students, faculty and staff, and the general public.
7. Adhere to confidentiality and data protection: Ensuring the confidentiality and security of student records and complying with relevant data protection regulations.
8. Perform any other duties and responsibilities as assigned.

Qualification Requirements

1. Bachelor’s degree or above. A degree in Statistics or a background in Science is desirable.
2. One to three years of related experience in an educational institution, with a strong understanding of higher education student information systems.
3. Excellent command of written and spoken English and Chinese.
4. Be proactive, self-motivated and able to demonstrate initiative.
5. Have a high degree of professionalism and ability to work collaboratively.
6. Excellent interpersonal, organizational, detail-oriented and problem-solving skills, and with demonstrated ability to produce quality work independently and under tight timelines.
7. Understanding of the role of academic registry services in support of a student-centered, multifaceted academic enterprise, proficiency in Microsoft Office and familiarity with the implementation of large databases and issues related to the application of technology to student/faculty client services.
8. Sensitive to people from all cultures and walks of life.

The appointee will be stationed at the GZ Campus. To ensure consistency and integration of practices across the two campuses, he/she may be required to travel to the CWB campus from time to time, as needed.

This is a Mainland appointment, and the appointee will be offered a contract by HKUST(GZ) entity in accordance with the Mainland labor laws and regulations. Starting salary will be commensurate with qualifications and experience.

Application Procedure
In support of a green work environment, we accept applications submitted online only. To apply, please register and log in via this link: https://career.hkust-gz.edu.cn/en/career and search for the opening by Job ID or Job Title. Applicants should include a Resume in their applications, and could check their application status via the recruitment website. We thank applicants for their interest but advise only shortlisted candidates will be notified of the result of the application. In exceptional circumstances, for example unsuccessful application, please contact Human Resources Department at gzhr@hkust-gz.edu.cn or 020-88331237.
(Information provided by applicants will be used for recruitment and other employment-related purposes only.)

HKUST (GZ) is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.