General Duties
 Be available in the student residence during working hours
 Support the Boarding House Master/Mistress (BHM) and Assistant Boarding House Master/Mistress
(ABHM) regarding House rules, regulations, and routines
 Adhere to security and safeguarding procedures
 Supervise student waking up and bedtimes and at other designated duty times, including evening and weekends
 Support the provision of evening and weekend academic and enrichment activities.
 Promote good manners and courtesy from students including use of the common language of English

Students’ Health and Welfare
 Attend to students’ minor medical needs including preparation of student medicines and treatments, and liaise with parents, teachers, the school nurse and other staff concerning student wellbeing
 Arrange student transfers to hospital for necessary treatment
 Compile students’ Medical Details prior to their admission to Boarding
 Conduct risk assessments and liaise with the BHM regarding Boarding Health & Safety
 Maintain accurate student records in accordance with changing medical needs, and inform staff of relevant information, for example allergies or medication
 Liaise with school medical staff to maintain a stock of medicines and equipment in line with School Health & Safety policy

Maintenance and Laundry
 Check all rooms for safety, state of repair and cleanliness on a regular basis
 Support boarding students in the use of laundry facilities and appropriate laundry practice.
 Check Boarding facilities at the start and end of each term

Other Responsibilities
 Undertake other reasonable duties as requested by the House Master/Mistress
 Keep up to date with professional developments and attend relevant training

Working Hours and Conditions
 Main working hours are outside of school day hours of 7:45am – 4:00pm. Evening and weekend duties are on rotation with other staff.
 Be contactable on the mobile telephone 24 hours unless ‘off duty’
 Not required to work during the whole school holidays
 Free housing and catering (breakfast, lunch and dinner when students are on site) provided by school at Boarding area

Other important features or requirements of the job:
 Contribute to the development of the overall Harrow vision and ensure that students, staff, and parents all understand and subscribe to that vision.
 Support the BHMs and ABHMs to work closely with the school’s pastoral team to ensure effective implementation of the school’s strategic plan.
 Support in the induction of students to the boarding house.
 Communicate all students and incidents, whether behavioral or safeguarding to the BHM and ABHMs to enable them to accurately report on school management systems.
 Support boarding pupils in sporting events, arts performances, and other enrichment activities

Education, training and qualifications
 A good general education with or working towards a graduate or post-graduate qualification.
 A professional qualification in childcare and/or a specialist subject is desirable
 A first-aid qualification is desirable

Knowledge and experience
 Demonstrate an understanding of the needs of students aged 10 – 18
 Demonstrate an understanding of different cultures and practices
 Well organised and able to calmly deal with emergencies
 Possess a sound knowledge of Microsoft Word MS teams and Excel
 Previous experience in dealing with school students
 Previous experience working in a pastoral role is desirable

Personal qualities
 Respect for all members of a school community, irrespective of position, gender, age and ethnic background
 A positive and solution-focused attitude to working life
 Demonstrate tact, empathy, humility and genuinely care about students, taking the time to listen and motivate them
 Be a good team player with excellence communication and ‘people’ skills

Other
 Proficiency in spoken and written English and Chinese
 A non-criminal record issued by police authorities must be provided by the selected candidate
 Duration of Appointment is 2 years, subject to renewal