5千-7千
江宁区天元西路59号 银城INC中心
Job responsibilities:
1. Create customer master data, material mater data in SAP system according to the company process and file the related information as well;
2. Handle customer inquiries, orders, deliveries and billing in a time;
3. Closely working with customers on all order related issues;
4. Support to sales team for customer service, order execution status;
5. Closely working with supply chain management to follow production and ensure delivery on time;
6. Closely working with technologist for technical requirements;
7. Closely working with QC department to handle quality/claim issue;
8. Closely working with finance department for customer credit, invoice, payment etc.;
9. Achieve realistic, acceptable, lead times for customers;
10. Provide order status and reports to customers and sales;
11. Assist in the control of sales process and put forward optimization suggestions;
12. Maintain good relationship within each department;
13. Other tasks assigned.
Job requirements:
1. College degree or above, major in science, engineering, mechanical and electrical preferred;
2. More than three years working experience in multinational companies;
3. Proficient in English;
4. Rigorous, meticulous and good communication and coordination ability;
5. SAP software experience, familiar with office software;
6. Good sense of service, patience and responsibility, initiative.
岗位职责:
1. 按照公司相关流程创建客户主数据、物料主数据并对相关资料进行归档处理;
2. 准确及时处理日常客户询价、订单及发货开票等相关操作;
3. 与客户保持密切联系,及时反馈客户需求,跟进订单情况及客户投诉;
4. 与销售团队沟通关于客户服务,订单执行情况等;
5. 与供应链部门密切配合,努力改善订单的及时交货率;
6. 及时反馈客户的技术需求给相应的技术人员;
7. 与质量部门配合处理好产品质量问题和客户投诉;
8. 与财务部就信用额度,发票及付款等问题进行及时的沟通;
9. 努力为客户达成合理的交货期;
10. 跟进订单情况,并定时发送给客户及销售;
11. 协助做好销售流程的控制,并提出优化建议 ;
12. 与其他部门保持良好的协作关系;
13. 分配的其他工作。
岗位要求:
1. 大专以上学历,理、工科专业、机电专业优先;
2. 3年以上跨国公司相关工作经验;
3. 英语熟练;
4. 严谨、细致、良好的沟通协调能力;
5. SAP软件使用经验,熟悉office办公软件;
6. 良好的服务意识、耐心和责任心,工作积极主动。
以担保或任何理由索取财物,扣押证照,均涉嫌违法,请提高警惕