Company Overview:
We are a rapidly growing international company committed to providing exceptional products and services to clients around the world. To enhance our customer experience, we are seeking a passionate and skilled Senior Customer Service Manager to join our team. Here, you will have the opportunity to thrive in a dynamic environment, leveraging your talents and creativity while working closely with global clients and teams.
Key Responsibilities:
Order Management: Oversee the entire process of order acceptance, issuance, delivery, and payment collection for domestic and international clients, ensuring timely fulfillment of client needs.
Supply Chain Collaboration: Assist with international material procurement, supplier communication, and related email correspondence to ensure smooth supply flow.
Communication Liaison: Facilitate effective communication between the international sales team and clients, addressing issues and advancing cooperation.
Administrative Support: Support the international team in handling daily and exceptional matters, ensuring the smooth progression of business processes.
Qualifications:
Language Proficiency: Fluent in English, with strong written and spoken communication skills, especially in written correspondence.
Office Skills: Proficient in office software, particularly email and document management.
Communication Skills: Excellent coordination and communication abilities with a strong spirit of teamwork, capable of managing resources effectively in a fast-paced environment.
Relevant Experience: Experience in sales support or a related field is preferred.
Why Join Us?
Growth Opportunities: Work in an international environment where you can enhance and develop your professional skills.
Team Atmosphere: Enjoy a supportive and vibrant team environment, working alongside like-minded professionals.
Career Development: We support and encourage career growth with ample advancement opportunities and training programs.
If you are excited about this challenge and eager to be a part of our team, please apply now! We look forward to your contribution in shaping a brighter future together.
Application Process:
Please send your resume to [Recruitment Email], and include “Application for Senior Customer Service Manager” in the subject line. We will contact suitable candidates as soon as possible.
Join us and help shape the future together!

为什么加入我们？
成长机会:在国际化的环境中工作，可以提升和发展自己的专业技能。
团队氛围:享受支持性和充满活力的团队环境，与志同道合的专业人士一起工作。
职业发展:我们通过丰富的晋升机会和培训计划，支持和鼓励职业发展。
如果你对这个挑战感到兴奋，并渴望成为我们团队的一员，请立即申请！我们期待着您的贡献，共同塑造更加美好的未来。

订单管理：负责国内外客户订单的承接、下达、交付和回款的全程跟进，确保客户需求得到及时满足。
供应链协作：协助国外物料采购和供应商沟通，处理相关邮件，确保物料供应的顺畅。
沟通桥梁：与国外销售团队及客户进行有效沟通，解决问题并推动合作进程。
事务处理：协助国外团队处理日常事务及异常情况，确保业务流程的顺畅进行。

岗位要求：
语言能力：英语听说读写流利，能够自如地进行英语沟通，尤其是在书面交流方面。
办公技能：熟练使用办公软件，特别是电子邮件和办公文档的处理。
沟通能力：具备卓越的沟通协调能力和团队合作精神，能够在快节奏的环境中有效协调各方资源。
相关经验：有销售内勤或相关工作经验者优先考虑。