职位详情
Customer Service Specialist(客服专员)
5千-8千
上海联广认证有限公司深圳分公司
深圳
不限
大专
10-15
工作地址

意中利科技园-1号大厦2层

职位描述

主要职责:

主要职责描述:

1)负责按客户要求填写申请单(APF)和处理所有销售项目的系统订单录入及维护,保证100%的准确性。

2)协助销售同事的日常工作中,密切跟进正在进行的项目状态,并提醒长久未决项目(≥1个月,确保交付精确度和良好的服务。

3)确保每个订单,及时开出预订订单发票(PPI)并发给客户。与财务部协调跟踪付款情况。

4)及时更新内部项目列表。

5)协助经理制定月度/分析报告。


任职资格要求

热情的服务态度,细心,责任心,高效率

熟练的计算机基本软件操作(WORD,EXCEL,PDF,PPT等)

擅长英文读写, 英语水平CET4及以上



Description of main duties:

1) Be responsible for filling-out APF and handling NEX /Salesforce management of all the sales projects, ensure 100% accuracy.

2) Assist Sales daily routine work, follow up closely the ongoing project status, and remind the long pending project ( ≥1 month from enter) to the sales.

3 Make sure every booked order has PPI issued and sent to client. Coordinate with Financial Dept. for payment follow-up/check-up.

46) Update the internal project list timely.

5) Assist the manager for making the monthly/analysis report.


Position Qualification Requirement

Enthusiastic attitude, Careful, responsibility and good efficient characters

Skillful of computer basic software operation(word, excel, pdf, ppt etc)

Good at written and reading English


职位福利:五险一金、绩效奖金、交通补助、弹性工作、补充医疗保险、定期体检、节日福利、带薪年假

以担保或任何理由索取财物,扣押证照,均涉嫌违法,请提高警惕

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