Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. We focus on food and consumer product delivery services in international markets with the mission: "We help people eat better, live better".
Established in March 2010, Meituan has helped transform the supply and demand of service and product retail across the digital landscape.
As Meituan and Keeta continue to increase R&D investment and advance in new technologies, we uphold a customer-centric approach, working with our partners to provide quality services to customers.
岗位职责
We are seeking a Strategic Account Manager to build and maintain strong, long-lasting relationships with our most Strategic Partner Accounts. You will be responsible for the development and growth of strategic accounts on Keeta. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results.
Responsibilities:
1. Relationship Management: Estabilish long-term relationships with out most strategic partners, including some top F&B Group and Brands in Hong Kong. Interact effectively with different key persons(KP) within the partner and have the ability to influence senior executives.
2. Business Growth: Contribute to business strategy development and identify key initiatives that drive growth and improve the end customer & merchants experience. Collaborate effectively with internal teams (marketing, operations, product, etc.) to allocate resources, thereby supporting growth objectives.
3. Key Project Implementation: Proactively initiate or undertake high-priority key projects such as new brand expansion/single brand marketing/promotional events, and achieve effective results.
4. Explore new approaches and ideas in the fields of delivery operation together with brands partners, by combining the current status of the local F&B industry with the value of online food delivery platforms.
我们急寻一位勇于求变、突破现状的战略客户经理，和香港最Top的餐饮品牌形成持续的、长期的战略伙伴关系，以品牌业绩责任人的视角，为战略客户在Keeta上的合作和增长负责，应对香港连锁客户对经营管理的更高要求，并推动香港餐饮业的数字化和外卖发展。
岗位职责：
1、客户关系管理：清晰了解战略客户的组织架构和目标，能与品牌内不同KP建立长期友好的战略合作关系，能影响餐饮品牌的C-Level管理层等重要KP；
2、品牌业绩增长：能够制定符合品牌战略的平台运营策略并与客户达成一致目标；能够和内部各团队（市场、运营、产品等）有效协同，建立资源解决品牌问题，支持品牌目标达成；
3、重点项目落地：主动发起或承接新品牌拓展/单品牌营销/活动大促招商等高优重点项目，并有效达成；
4、品牌策略创新：结合本地餐饮业现状和外卖平台价值，在数字化营销、活动运营、商品运营、外卖店打造等领域探索新玩法、新思路！
岗位基本需求
1. 5+ years working experience and have raleted experience in business collaboration: candidates who have been involved in business development sunch as key account sales, channel/vendor management, or project manager in third-party companies and believe they can handle it well are all welcome to try.
2. Business sense and good judgment: Understand the partner's operating structure and cost structure, and make judgments and decisions based on basic business principles. Having insights and experience in F&B or food delivery industry is a plus.
3. Solid communication and writing skills: Able to communicate effectively internally and externally to achieve common goals. Proficiency in English or Cantonese is preferred.
4. Strong learning ability and an open mindset, eager to explore different scenarios or business models in new battlegrounds and deliver results.
1、客户管理经验：无论大客户销售、渠道/供应商管理、乙方公司项目经理，有过对外业务合作经验且认为可以很好handle的都欢迎来投递；
2、商业sense和好的判断力：了解企业的经营结构和成本结构，并能依托商业基本原则做判断和决策，对餐饮或外卖行业有洞察、有经验更优；
3、扎实的沟通能力：能很好对外、对内沟通共同推动目标达成，英语或粤语能力出色优先；
4、强大的学习能力和空杯心态，想要在新战场探索不同的场景或商业模式，并交付结果。
岗位亮点
1. The unique exposure to business allows strategic account managers to have the opportunity to synergize with various stakeholders, quickly understand business models, achieve personal growth, and gain experience for future international expansion.
2. Opportunity to make a significant impact on the growth and success of our company in a new market from day 1. Opportunities for professional development and career growth within a rapidly expanding start-up company.
3. Our diverse team consists of colleagues from Hong Kong and mainland China, with different cultural and professional backgrounds, working together to achieve mutual success and creating a chill, fun working environment.
1、一线业务的独特exposure，作为战略客户经理有机会充分与各端协同，迅速了解业务模式并收获个人成长；
2、一起探索境外业务星辰大海，从0到1的业务给予你充分的发挥空间，并为未来国际化拓展积累经验；
3、多元化的团队，有来自香港和内地、各种不同文化和工作背景的同学一起工作，互相成就，chill fun Keeta!