岗位职责:

The Non Financial Risk Utility plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.

The NFR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

1. Responsible for enforcing sales guidelines and sales compliance, monitoring of sales process, and conducting quality control checking.
2. Managing various sales quality reports.
3. Developing, maintaining and executing quality assurance programme/procedures for the frontline sales to ensure the Bank's standards are fully complied with.
4. Cultivating the enforcement of sales compliance fulfilment and sales best practices in the appropriate Global Business Function.
5. Ensuring focused leadership across the business, to ensure delivery of an excellent customer experience.
6. Promoting, fostering and monitoring sales compliance and sales integrity.
7. Providing recommendations to improve and streamline the operation flow of the front sales office and other relevant business units.
8. Where necessary, carrying out team administrative roles.
9. Providing the team management with required management information, in order to inform decision making.
10. Delivering fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

1. Appropriate local certifications and/or licenses for Sales/Risk roles.
2. Knowledge of Financial Services/industry/products/regulations.
Comprehensive knowledge and understanding of HSBC Sales Procedures and applications
3. Strong analytical ability.
4. Communicate at multiple levels with confidence (written and verbal).
5. Good working knowledge of HSBC and the WPB division including relevant sales systems.
6. Good command in English and Chinese (including speaking Cantonese & Putonghua).
7. Good organisational and influencing skills.
8. Ability to understand urgency and prioritization.
9. Proficient in Word, Excel, Powerpoint and Chinese typing is preferable.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。