职位详情
进出口客户服务助理/天津(劳务派遣岗)
4千-6千
东方海外物流(中国)有限公司
天津
1-3年
大专
12-20
工作地址

远洋大厦(海河东路)海河东路1号1508室

职位描述


Scope and Accountability:


·
To handle day-to-day order fulfillment of
IMPORT/EXPORT service and provide high quality service to
customers


·
Carry out reception CSV operation and consult
customers about daily queries, answer phones and emails regarding IMPORT/EXPORT
service, keep updated SOP if
needs


·
Working closely with internal and external
parties, includes overseas, customers, carriers and other service providers to
ensure smooth daily operations


·
To ensure system inputting accuracy and timing,
AR/AP job orders preparation following by standard process to
deadlines


·
To be willing to promote local value-added
IMPORT/EXPORT service to customers proactively and cost-efficiency
sense


·
To collaborate with F&A to monitor AR/AP
statement in case of necessary


·
To create data analysis and reporting to team
head as request



Qualification Requirements:


·
College or university graduates, preferably
major in Shipping/Logistics/International Trade related fields


·
At least two or above years in shipping and
international logistics company


·
Familiar with international freight forwarding
process, understand the industry related skills and constantly go beyond, good
experience and knowledge in managing international logistics shipments


·
Ability to comment on customers' operation
guides, plan and set up working procedures


·
Ability to multi-tasks and work independently


·
Detail-minded, organized, proactive, helpful,
friendly and able to work under pressure and workload


·
Good written and spoken in English, good
understanding and communication skill


·
Good PC skills on Windows and Microsoft Office




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