About the Role: We are looking for a Center Business Leadership Admin to join our team, you will be a professional, highly motivated, and strategically proactive Administrative Support Associate to support our China Regional Leadership Teams in the Greater China Regional Enterprise Center. This role will require advanced administrative support skills, excellent customer service, solution-oriented thinking, an ability to design and implement process improvements, and collaboration across multiple disciplines and teams. This individual will work closely with those they support to provide exceptional, high-level administrative support and customer service to ensure optimal business outcomes are achieved and realized through our culture and promise. This is a part-time role that is expected to be in the office 4 days a week.
This role will be located in our facility in Shanghai, China.
Responsibilities:
-- Support independently and engage using good judgment in a wide range of administrative work, some that is significantly complex in nature and scope, in an accurate, timely, self-managed manner with a high level of integrity and confidentiality
-- Schedule, manage, influence, and optimize meeting cadence and complex calendars strategically and proactively by planning (driving agenda preparation, meeting materials and expectations of presenters/participants), preparing, and providing coordination and support for events and meetings (i.e. including travel and summarizing notes, actions, decisions), and utilization of virtual collaboration tools (Teams, Menti, etc.)
-- Respond quickly, multi-task and prioritize high impact needs that support the business priorities while using good judgment and effectively making independent decisions while being comfortable with ambiguity
-- Communicate exceptionally (written and verbally) with a high level of professionalism, discernment and focus on delivering excellent customer service and support internally and externally
-- Utilize the technology skillfully to perform daily tasks and proven ability to learn new technologies/tools as needed (i.e. O365, Mural, PowerBI, Cognos, Teams Live Events, SharePoint, Concur Travel, etc.)
-- Anticipate needs and deliver consistent and reliable results, while being flexible and collaborative; identify and implement creative solutions for process improvements
-- Ensure global communications are formulated accordingly and assist in localization (adaptation/translation) with regional partners, as needed
Required Qualifications:
-- Minimum of 5 years administrative support within minimum 7 years to multiple individuals, experience as an office manager, office or executive assistant with customer service or customer service management. Must be fluent in English and Mandarin
-- Prior experience in supporting and engaging in a wide variety of administrative work, some that is difficult in nature and scope, in an accurate, timely, self-managed manner with a high level of integrity and confidentiality with general supervision
-- Demonstrated intermediate level of virtual collaboration tools and Microsoft Office software packages to enable proactively creating, enhancing, editing, and managing correspondence, presentations, spreadsheets, documents, and Teams groups/channel
Desired Qualifications:
-- Demonstrated ability to adapt to changing conditions and a track record of delivering outstanding results in new and tough situations
-- Actively demonstrates Gore’s guiding principles and fosters an environment of inclusion, authenticity, and humility
-- Communicates directly and effectively with Associates to resolve challenges regardless of their role or difference of opinion